Our Motorcycles
Charging
Charging
Is it safe to charge my LiveWire motorcycle daily?
Is it safe to charge my LiveWire motorcycle daily?
Is it safe to charge my LiveWire motorcycle in the rain?
Is it safe to charge my LiveWire motorcycle in the rain?
Yes, it's OK to charge your bike in the rain - the vehicle inlet is weather resistant. If using the Electric Vehicle Supply Equipment (EVSE), ensure the outlet end is protected from the weather.
What can I do if charging doesn't start successfully at a charging station?
What can I do if charging doesn't start successfully at a charging station?
Make sure you are initializing payment with the charging station before you connect the charging cable to your LiveWire motorcycle. Once payment has been completed, turn the motorcycle ignition switch to the ON position, then connect the EVSE cable. Once the connection is successful and the bike is actively charging, you can switch the ignition back to off.
If the station fails to initialize charging, disconnect the EVSE and restart the process up to two more times to try and establish a proper connection.
Technology
Technology
How do I plan a ride on my LiveWire motorcycle?
How do I plan a ride on my LiveWire motorcycle?
You can plan custom rides - including points of interest and charging spots - in the free LiveWire mobile apps. Learn more about the LiveWire apps' features here.
Maintenance
Maintenance
How easy is it to maintain a LiveWire motorcycle?
How easy is it to maintain a LiveWire motorcycle?
LiveWire motorcycles are convenient to own: there's no engine oil to change, and no spark plugs, air filter or primary drive to service. Electric power also eliminates maintenance issues associated with ethanol gasoline and off-season storage. LiveWire motorcycles do require inspection or service of some mechanical and consumable items, such as (but not limited to) the drive belt tension, transmission fluid, brake fluid & brake pads, and tires, at recommended intervals and pre-ride. The maintenance schedule for your bike can be found in the Maintenance section of your owner's manual.
Where can I have my LiveWire motorcycle serviced?
Where can I have my LiveWire motorcycle serviced?
An authorized LiveWire location can do service and warranty work on your motorcycle. Use our Locator to find a participating LiveWire location near you.
Does maintenance have to be performed by a LiveWire dealership?
Does maintenance have to be performed by a LiveWire dealership?
No, maintenance can be performed by the shop of your choice or by yourself as long as everything is performed per LiveWire specifications and follows the maintenance schedule in the owner's manual. Keep in mind that LiveWire locations have specific training on these vehicles and have access to all the highest quality OEM parts. For that reason, we still recommend letting a LiveWire location perform your vehicle's maintenance.
Where can I find the required maintenance schedule for my bike?
Where can I find the required maintenance schedule for my bike?
The maintenance schedule for your bike can be found in the Maintenance section of your owner's manual. The service intervals in the maintenance schedule are based on average riding conditions.
Service
Service
If I am having issues with my LiveWire motorcycle, what can I do?
If I am having issues with my LiveWire motorcycle, what can I do?
You can reach out to our team of LiveWire Gurus and we'll offer you direct support. You'll find our contact details here. If you are having a mechanical issue with your LiveWire, you may also contact your local authorized LiveWire location to schedule an appointment to have your motorcycle looked at. Use the Locator to find a LiveWire location near you.
Are there any open recalls on my vehicle?
Are there any open recalls on my vehicle?
Visit the Safety Recall Information page to see open recalls for your vehicle. Additionally, any authorized LiveWire location can provide this information when you provide your Vehicle Identification Number (VIN).
Owner's Manual
Owner's Manual
How can I get an owner's manual or service manual for my LiveWire motorcycle?
How can I get an owner's manual or service manual for my LiveWire motorcycle?
You may view your owner's manual on our Resources page. A complete service manual can be purchased by contacting your local authorized LiveWire location or by visiting our Service Information Portal.
S2 Alpinista
Charging
Charging
What are the charging options for the S2 Alpinista?
What are the charging options for the S2 Alpinista?
The S2 Alpinista can be charged at any compatible charging station, or with its included charge cord and a standard household outlet.
- Level 1 (standard household outlet): the S2 Alpinista can be charged from 0% to 100% in 8.4 hours
- Level 2: the S2 Alpinista can be charged to 80% in only 78 minutes at public Level 2 charging stations found nationwide
How much range does the S2 Alpinista have?
How much range does the S2 Alpinista have?
The S2 Alpinista has 120 miles of city range, 89 miles of combined city and highway range and 71 miles of highway range at a sustained speed of 55 MPH. We estimate our riding range per the Motorcycle Industry Council's recommendations and the SAE J2982 test procedure.
Configuration and Specs
Configuration and Specs
How much power does the motor make?
How much power does the motor make?
How fast does the S2 Alpinista go?
How fast does the S2 Alpinista go?
How much does the S2 Alpinista weigh?
How much does the S2 Alpinista weigh?
The S2 Alpinista weighs 434 lbs. For detailed specifications, visit the S2 Alpinista webpage.
S2 Mulholland
Charging
Charging
What are the charging options for the S2 Mulholland?
What are the charging options for the S2 Mulholland?
The S2 Mulholland can be charged at any compatible charging station, or with its included charge cord and a standard household outlet.
- Level 1 (standard household outlet): the S2 Mulholland can be charged from 0% to 100% in 9.1 hours
- Level 2: the S2 Mulholland can be charged to 80% in only 78 minutes at public Level 2 charging stations found nationwide
How much range does the S2 Mulholland have?
How much range does the S2 Mulholland have?
The S2 Mulholland has 121 miles of city range, 91 miles of combined city and highway range and 73 miles of highway range at a sustained speed of 55 MPH. We estimate our riding range per the Motorcycle Industry Council's recommendations and the SAE J2982 test procedure.
Configuration and Specs
Configuration and Specs
How much power does the motor make?
How much power does the motor make?
How fast does the S2 Mulholland go?
How fast does the S2 Mulholland go?
How much does the S2 Mulholland weigh?
How much does the S2 Mulholland weigh?
The S2 Mulholland weighs 432 lbs. For detailed specifications, visit the S2 Mulholland webpage.
S2 Del Mar
Charging
Charging
What are the charging options for the S2 Del Mar?
What are the charging options for the S2 Del Mar?
The S2 Del Mar can be charged at any compatible charging station, or with its included charge cord and a standard household outlet.
- Level 1 (standard household outlet): the S2 Del Mar can be charged from 0% to 100% in 8.4 hours
- Level 2: the S2 Del Mar can be charged to 80% in only 78 minutes at public Level 2 charging stations found nationwide
How much range does the S2 Del Mar have?
How much range does the S2 Del Mar have?
The S2 Del Mar has 113 miles of city range, 86 miles of combined city and highway range and 70 miles of highway range at a sustained speed of 55 MPH. We estimate our riding range per the Motorcycle Industry Council's recommendations and the SAE J2982 test procedure.
Configuration and Specs
Configuration and Specs
How much power does the motor make?
How much power does the motor make?
How fast does the S2 Del Mar go?
How fast does the S2 Del Mar go?
How much does the S2 Del Mar weigh?
How much does the S2 Del Mar weigh?
The S2 Del Mar weighs 436 lbs. For detailed specifications, visit the S2 Del Mar webpage.
LiveWire ONE
Charging
Charging
What are the charging options for the LiveWire ONE?
What are the charging options for the LiveWire ONE?
The LiveWire ONE can be charged at any compatible charging station, or with its onboard charger cable and a standard household outlet.
- Level 1 (standard household outlet): 13 miles range per hour of charged
- Level 2: the LiveWire ONE can be connected to a Level 2 charge unit but will be charged at the Level 1 rate
- DC Fast Charge: the LiveWire ONE can be charged to 80% in only 40 minutes, and fully charged in one hour using DC fast charging stations found nationwide.
What kind of connector does the LiveWire ONE require to use DC Fast Charging?
What kind of connector does the LiveWire ONE require to use DC Fast Charging?
The LiveWire ONE can be charged at any compatible CCS Combo 1 station, the ubiquitous DC Fast Charging standard across the US. Check out Google Maps to see how many compatible charging stations are nearby. The free LiveWire mobile app also allows you to search for CCS Combo 1 charging stations.
How much range does LiveWire ONE have?
How much range does LiveWire ONE have?
The LiveWire ONE has 146 miles of city range, 95 miles of combined city and highway range and 70 miles of highway range. We estimate our riding range per the Motorcycle Industry Council's recommendations and the SAE J2982 test procedure.
Configuration and Specs
Configuration and Specs
How much power does the motor make?
How much power does the motor make?
How fast does the LiveWire ONE go?
How fast does the LiveWire ONE go?
How much does the LiveWire ONE weigh?
How much does the LiveWire ONE weigh?
Purchasing
How to Purchase
How to Purchase
Where can I buy a LiveWire electric motorcycle?
Where can I buy a LiveWire electric motorcycle?
LiveWire motorcycles are distributed exclusively through our authorized LiveWire locations and can also be purchased here on www.livewire.com. You can reserve your motorcycle purchase by building your ideal bike configuration and making a reservation here. We also offer a limited inventory of lightly used, fully warrantied ExFactory motorcycles for purchase at www.livewire.com/factory-fleet
How can I buy a LiveWire motorcycle?
How can I buy a LiveWire motorcycle?
You can either start your LiveWire purchase online at www.livewire.com by placing a refundable $250 deposit, or you can visit a LiveWire location. You'll find a list of current LiveWire locations here.
Can I buy a LiveWire motorcycle if my state does not have a LiveWire location?
Can I buy a LiveWire motorcycle if my state does not have a LiveWire location?
Anyone can purchase a LiveWire motorcycle by visiting one of our LiveWire locations. If there is no location near you, you can purchase online here at www.livewire.com. Configure your bike here and place a no-obligation, refundable $250 deposit to initiate your purchase. Our team of Gurus will guide you through the process.
How can I track my order?
How can I track my order?
Can I purchase a LiveWire motorcycle without a motorcycle license?
Can I purchase a LiveWire motorcycle without a motorcycle license?
Yes, you may purchase a LiveWire motorcycle without a valid motorcycle license. However, a valid motorcycle license is required to legally operate a LiveWire motorcycle on the street.
Can I buy a lightly used, ExFactory LiveWire ONE?
Can I buy a lightly used, ExFactory LiveWire ONE?
On rare occasion you’ll find lightly used, fully warrantied ExFactory inventory available for purchase. Our ExFactory bikes were previously used for demos or display, and were maintained to our quality standards by in-house LiveWire technicians. Head over to our ExFactory page to reserve yours today, or sign-up to be notified when bikes become available.
Does LiveWire offer Fleet vehicle sales for police & rescue?
Does LiveWire offer Fleet vehicle sales for police & rescue?
Yes, LiveWire electric motorcycles offers fleet sales for government, campuses, events, and parks. Enjoy the rider & community benefits with our electric motorcycles. To learn more about our Fleet vehicles, cost of ownership benefits and success stories, visit our Fleet Vehicle Sales page today.
Locations
Locations
Where is my nearest LiveWire location?
Where is my nearest LiveWire location?
Use the Locator to find a LiveWire retail and service location near you.
Do you ship?
Do you ship?
We may be able to ship a LiveWire motorcycle to your door, depending on your location. Contact a LiveWire Guru to explore your options.
Trade Ins
Trade Ins
Can I exchange my current motorcycle for a new LiveWire motorcycle?
Can I exchange my current motorcycle for a new LiveWire motorcycle?
Tax Incentives
Federal Incentives
Federal Incentives
What is the difference between a tax credit and a rebate?
What is the difference between a tax credit and a rebate?
A tax credit is an amount of money that taxpayers can subtract from taxes owed to the government. A rebate is a return of a portion of a purchase price. To learn more about the details of the Federal Government Electric Vehicle Tax Credit, visit the IRS website from our Incentives page.
Is my LiveWire motorcycle purchase eligible for an incentive?
Is my LiveWire motorcycle purchase eligible for an incentive?
There are no active federal tax incentives available for LiveWire motorcycles or any 2-wheeled EVs right now. Local state incentives may still exist, however - check our Incentives page for the latest details.
Potential government incentives are identified for informational purposes only. Availability and eligibility vary, may change without notice and are beyond the control of LiveWire. Eligibility and amount of credits and rebates depend on each personal situation. All customers should consult a tax professional and their state or federal agency for details and eligibility requirements.
Financing
Credit Approval
Credit Approval
Can I apply for credit online?
Can I apply for credit online?
Yes. You can apply for credit and get an instant decision online here. You can also apply for financing on your LiveWire purchase after placing a reservation online.
Is it safe and secure to apply for credit online?
Is it safe and secure to apply for credit online?
My credit is bad. Should I still submit an application?
My credit is bad. Should I still submit an application?
I want to find out information about my credit history. How can I do that?
I want to find out information about my credit history. How can I do that?
What factors are used to determine my creditworthiness?
What factors are used to determine my creditworthiness?
I want to know the interest rate on my credit approval. Can you tell me that now?
I want to know the interest rate on my credit approval. Can you tell me that now?
Is my approval transferable to another person?
Is my approval transferable to another person?
Loan Application
Loan Application
I did not receive confirmation of my application submission. What do I do?
I did not receive confirmation of my application submission. What do I do?
If you didn't receive a confirmation email, the application may not have gone through, or your email address may have been input incorrectly. To confirm submission, reach out to a LiveWire Guru through chat or by one of these methods.
Who is the lender if I finance a LiveWire motorcycle?
Who is the lender if I finance a LiveWire motorcycle?
How do I make changes to my submitted application?
How do I make changes to my submitted application?
What information is required to apply online?
What information is required to apply online?
Can I add a joint applicant to an existing online application?
Can I add a joint applicant to an existing online application?
No, however you may submit a new joint application for credit using the Online Application form.
With a joint application, are both applicants on the loan title?
With a joint application, are both applicants on the loan title?
Once I’ve applied, how do I find my decision?
Once I’ve applied, how do I find my decision?
If I apply for credit, am I required to make a purchase?
If I apply for credit, am I required to make a purchase?
How much down payment will I need?
How much down payment will I need?
How long is my decision valid?
How long is my decision valid?
What is the maximum term I can finance the bike for?
What is the maximum term I can finance the bike for?
What do you do with my contact information?
What do you do with my contact information?
LiveWire may use your contact information to contact you via phone or email to help complete your LiveWire purchase. Please see our Privacy Policy for additional information.
Income
Income
Am I able to include part-time or bonus income for my credit application?
Am I able to include part-time or bonus income for my credit application?
Should I include my total annual household income, or only individual income?
Should I include my total annual household income, or only individual income?
Do I need to deduct or include alimony, child support and/or separate maintenance as part of my annual income?
Do I need to deduct or include alimony, child support and/or separate maintenance as part of my annual income?
What documentation do I need to provide for proof of income?
What documentation do I need to provide for proof of income?
Income must reflect the applicant(s) name listed on the application. The following documents are considered acceptable:
- Pay stub - Must show company name, applicant's name and/or complete/partial Social Security number, dated within 30 days from the date submitted.
- Social Security Benefits - Most recent annual award letter from the Social Security Administration OR a bank statement* that is no more than 90 days old showing direct deposits from the US Treasury.
- VA Benefits - Most recent annual award letter from the VA Benefits Administration OR a bank statement* that is no more than 90 days old showing direct deposits from the US Treasury.
- Retirement / Pension - Most recent pension statement OR a bank statement* no more than 30 days old showing direct deposits from the provider.
- Leave and Earnings Statement (L.E.S.) - Must be from the last 30 days (government applicants only).
- Alimony or child support income - Court documentation stating the applicant is receiving the payments.
- Rental Income - Most recent year 1040 Tax Return with Schedule E.
- Self-employed (includes all 1099 employees) - Provide 1040 tax forms AND all accompanying schedules (current tax season, prior year) with the applicant's name on it.
- For bank statements where there is a joint account holder, we must be able to identify the recipient of the direct deposit on that line item in order to consider unless the joint account holder is also the joint applicant.
Why do I need to provide proof of income?
Why do I need to provide proof of income?
Ownership
Warranty
Warranty
Will I receive a warranty for my motorcycle?
Will I receive a warranty for my motorcycle?
Is my factory warranty valid at any authorized LiveWire Store?
Is my factory warranty valid at any authorized LiveWire Store?
Do warranty repairs have to be performed by a LiveWire dealership
Do warranty repairs have to be performed by a LiveWire dealership
Warranty repairs must be performed by a LiveWire location in order to be completed at no cost to the vehicle owner. Please find a list of current LiveWire locations here.
How do I obtain warranty coverage on my LiveWire accessories and parts?
How do I obtain warranty coverage on my LiveWire accessories and parts?
How do I initiate a warranty claim?
How do I initiate a warranty claim?
Who can I contact with questions concerning coverage under my "extended service" contract plan?
Who can I contact with questions concerning coverage under my "extended service" contract plan?
Service
Service
How do I get a replacement key for my motorcycle?
How do I get a replacement key for my motorcycle?
LiveWire App
LiveWire S2 App
LiveWire S2 App
My data is not showing in the mobile app, why?
My data is not showing in the mobile app, why?
- Be sure you have added your LiveWire bike to your profile on the LiveWire S2 App. Ensure your bike's VIN is correct. If the message on your motorcycle reads "inactive" or "activation required", follow the prompts in the App to activate your service.
- If your app indicates that data will populate shortly after your next ride, check in the "My Profile" section of the LiveWire App and go for a ride if needed.
- Ensure your bike is in an area that has cellular service and a GPS signal.
How long does a software update for my motorcycle take?
How long does a software update for my motorcycle take?
Software updates are rare, but take anywhere from 5 to 60 minutes. During this time, your bike will be immobilized.
How do I turn off notifications from the mobile app?
How do I turn off notifications from the mobile app?
Open your LiveWire S2 mobile app and select Profile -> Settings -> Notification. You'll always receive a notification if software updates for your bike are required.
How do I delete my LiveWire account?
How do I delete my LiveWire account?
To delete your LiveWire account, follow these steps:
- Open the LiveWire S2 mobile app on your smartphone.
- Tap the profile picture in the top-right corner.
- Tap 'Delete Account' and reauthenticate to confirm your decision.
The account deletion will be processed immediately and will apply to anywhere that you use a LiveWire account.
Can I delete my information from LiveWire’s systems?
Can I delete my information from LiveWire’s systems?
Yes. You can instruct us to delete your personal data from our systems by sending an email to DataPrivacy@LiveWire.com. Please provide sufficient information with your request to allow us to verify that you are indeed the person who is requesting their data be deleted.
LiveWire ONE App
LiveWire ONE App
How do I activate LiveWire Connect on my LiveWire ONE?
How do I activate LiveWire Connect on my LiveWire ONE?
As of Dec. 11 2024, the LiveWire Connect service for the LiveWire ONE bike model was discontinued. This service had been offered for free to owners of the LiveWire ONE motorcycle. This change had no effect on your bike’s performance and all other features on your motorcycle will continue to operate normally.
LiveWire.com
Website Support
Website Support
How do I unsubscribe from LiveWire emails?
How do I unsubscribe from LiveWire emails?
How do I submit an idea or suggestion to LiveWire?
How do I submit an idea or suggestion to LiveWire?
Visit the Contact Us page for details on how to submit your idea.
Shop
Shop
Return Policy
Return Policy
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LiveWire Accessories, Stock Replacement Parts and Apparel purchased from the LiveWire Shop may be returned within 45 days of the ship date. Some restrictions apply.
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Items must be unused and in the original condition you received it and including the original packaging material, box or tags. Refund will not be processed if item is scratched, soiled or damaged due to wear or installation.
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We do not accept the return of lubricant, coolant, 12 volt batteries or J1772 cables.
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Your refund will be processed once we receive the returned items. Credit will be applied to your credit card or original payment method. It may take 5-10 business days for it to be posted to your account.
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LiveWire will send a prepaid shipping label to the original shipping address at no cost to you.
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We do not accept exchanges. Please start a return for the original item and place a new order.
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Orders may be cancelled if they have not been shipped yet. A full refund will be processed.
Return & Cancellation Process
Return & Cancellation Process
Email ecomorders@livewire.com or call 855-387-4337 to request a return or cancellation. Include your name and order number. We will send you a prepaid label to ship the items back to us.
Test Rides
Motorcycle License
Motorcycle License
Can I test ride a LiveWire motorcycle without a valid motorcycle license?
Can I test ride a LiveWire motorcycle without a valid motorcycle license?
No, a valid motorcycle license is required to legally operate a LiveWire motorcycle on the street.
Where can I get information about obtaining a motorcycle license?
Where can I get information about obtaining a motorcycle license?
The Motorcycle Safety Foundation can help you find a new rider class in your area.
Test Ride Locations
Test Ride Locations
Where can I test ride a LiveWire before purchasing?
Where can I test ride a LiveWire before purchasing?
You can test ride a LiveWire electric motorcycle at one of our events, or choose a convenient location to take a test ride at one of our Retail Partners.